Care coordination

What is care coordination?

Care coordination is the joint organisation and coordination of acute care at regional level, 24/7, by the various health care providers, so as to create a coherent system. It concerns all activities focused on directing, coordinating and monitoring the organisation and performance of the care delivered to patients with acute care needs.

The common goal is for patients with acute care needs to receive the right care from the right healthcare provider at the right time and at the right place. Patients can approach the care coordination centre with all their acute care needs.